FAQs

We’ll email your tracking number once your order ships. Use Shipping Status to check its progress. Tracking can take a few days to update for supplier-direct shipments or a carrier handoff. If you need help, email cami@clubrehabgolf.com with your order number.

Eligible items receive free U.S. standard shipping when your full order’s merchandise subtotal is $35 or more after discounts and before tax and shipping. You do not need to spend $35 with each supplier. GolfBallNut used and recycled golf balls are always excluded from free shipping, although they count toward the order subtotal for other eligible items. Charges for excluded items, expedited shipping and international shipping are shown at checkout.

Timing depends on the product. Quick Ship orders placed before 11 AM Central typically ship within 24–48 hours, and Team Golf merchandise typically ships within 24–72 hours. Standard items typically arrive within 7–15 business days. Specialty, custom, supplier-direct and preorder items can take longer, so check the product page and Shipping Policy for the details that apply to your order.

Products may ship from different suppliers or locations, so an order can arrive in separate packages. Check your shipping emails for each tracking number. If you’re unsure what’s still on the way, email cami@clubrehabgolf.com with your order number.

Contact cami@clubrehabgolf.com as soon as possible. Changes or cancellations cannot be guaranteed once an order has been processed, packed, shipped or sent to a supplier. Custom, special-order and supplier-direct items may have additional restrictions once processing starts.

Eligible returns and exchanges must be requested within 30 days of delivery. Items must be unused and unworn, with tags where applicable, original packaging and all included parts. Email cami@clubrehabgolf.com with your order number before returning anything. Approved returns generally have a 15% restocking fee, where permitted by law, and customers generally pay return shipping. Original shipping is non-refundable. The policy explains exclusions and the exceptions for incorrect, damaged or defective items.

Yes. Exclusions include sale or clearance items, gift cards, custom or personalized products, special orders, items marked final sale, personal care goods and certain hazardous materials. Product-specific terms may also apply to supplier-direct items. Check the product page and Return & Exchange Policy before ordering.

Inspect your order when it arrives and contact cami@clubrehabgolf.com right away with your order number and a description of the problem. Photos may be needed for a carrier or supplier claim. Restocking fees do not apply when we shipped the wrong item, the item arrived damaged or defective, or the issue was caused by Club Rehab Golf.

Read the product’s model, size and compatibility notes before you order. If you’re unsure, email cami@clubrehabgolf.com with the product you’re considering and the make and model of your club. Compatibility depends on the specific club and part.

Open our free Club Fitting Center and choose the tool for the measurement you want to check. You’ll find driver and iron length, grip size, glove size and more. The results are starting specifications; they do not replace a dynamic fitting or account for every swing and setup.

Email cami@clubrehabgolf.com with what you’re looking for, the quantity and your event date. We can review the request and discuss available options and pricing.