Club Rehab Shipping, Return, and Exchange Policy

Shipping Time
We know you’re eager to get your new gear on the course, so we aim to deliver within **7-10 days** of your purchase. Once your order ships, you’ll receive a tracking number to follow its journey straight to your door.

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Club Rehab Return & Exchange Policy

Hey there, Club Rehab family! We’ve got your back with our **30-day Exchange/Return Window** from the day your order hits your doorstep. Whether you need to swap out your gear or send it back, we’re here to make it as smooth as a perfect putt.

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How to Start a Return or Exchange

Just shoot us an email at **matt@clubrehabgolf.com** to get the process started. We promise it’s easier than sinking a 2-foot putt!

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For Exchanges

Free Returns**: We cover the shipping costs for exchanges. No hidden fees, no stress.
Quick Turnaround: Once we receive your item, we’ll ship out the replacement ASAP.

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For Returns

- Return Labels: We’ll send you a prepaid return shipping label. A $10 USD postage fee will be deducted from your refund.
- Refund Process: Once we receive and inspect your returned item, processing takes **7-10 business days**. We’ll send you an automated email when your refund has been issued.
- Shipping Costs: Please note, we don’t refund the original shipping costs. Your refund will cover the product cost and any taxes paid.

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Important Details

Condition: Items must be returned in the same condition you received them—unworn, unused, with tags, and in the original packaging.
Non-Returnable Items: We can’t accept returns on sale items, gift cards, custom products (like special orders or personalized items), and personal care goods. Hazardous materials, flammable liquids, or gases are also non-returnable.
Defects and Issues: Inspect your order as soon as it arrives. If something’s not right, let us know immediately so we can fix it for you!

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Special Notes for Our European Union Friends

If your order was shipped to the **European Union**, you have a **14-day cooling-off period**. This means you can cancel or return your order for any reason within 14 days. Just make sure the items are in the same condition as when you received them—unworn, unused, with tags, and in the original packaging. Don’t forget your receipt or proof of purchase.

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Refunds

- Once we receive and inspect your return, we’ll let you know if the refund is approved.
- If approved, you’ll see the refund back on your original payment method within **10 business days**.
- If more than **15 business days** have passed since your return was approved and you haven’t received your refund, please contact us at **matt@clubrehabgolf.com**.

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We appreciate you being part of the Club Rehab family and look forward to getting you back on the course with gear that’s just right for you. Happy golfing! ⛳️