Shipping & Returns Policy
Club Rehab Shipping, Return, and Exchange Policy
Shipping Time
We know you’re eager to get your new gear on the course, so we aim to deliver within **7-10 days** of your purchase. Once your order ships, you’ll receive a tracking number to follow its journey straight to your door.
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Club Rehab Return & Exchange Policy
Hey there, Club Rehab family! We’ve got your back with our **30-day Exchange/Return Window** from the day your order hits your doorstep. Whether you need to swap out your gear or send it back, we’re here to make it as smooth as a perfect putt.
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How to Start a Return or Exchange
Just shoot us an email at **matt@clubrehabgolf.com** to get the process started. We promise it’s easier than sinking a 2-foot putt!
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Club Rehab Return and Exchange Policy
Hey there, Club Rehab family! We’ve got your back with our 30-day Exchange/Return Window from the day you received your order. Here’s everything you need to know about returning or exchanging your gear:
How to Start a Return or Exchange
To get the ball rolling on a return or exchange, just shoot us an email at matt@clubrehabgolf.com. We promise to make it as smooth as a perfect putt.
For Exchanges or Returns
Please email matt@clubrehabgolf.com. You will need ship the product back and I can provide the details. After we receive and inspect your returned item(s), please allow 7-10 business days for processing. You’ll get an automated email once your refund or exchange is processed.
Shipping Costs: We don’t refund original shipping costs. The refund amount will cover the product cost and taxes only.
Important Details
Condition: Items must be in the same condition you received them—unworn, unused, with tags, and in the original packaging.
Non-Returnable Items: We can't accept returns for sale items, gift cards, custom products (like special orders or personalized items), and personal care goods (such as beauty products). Sorry, but hazardous materials, flammable liquids, or gases are also a no-go.
Defects and Issues: Inspect your order upon arrival. If something’s off, contact us immediately so we can fix it.
Special Notes for Our European Union Friends
If your order is shipped to the European Union, you have a 14-day cooling-off period. This means you can cancel or return your order for any reason within 14 days. Items must be in the same condition you received them—unworn, unused, with tags, and in the original packaging. You'll need your receipt or proof of purchase.
Refunds
Once we receive and inspect your return, we’ll notify you if the refund is approved. If approved, expect to see the refund back on your original payment method within 10 business days. If it’s been more than 15 business days since your return was approved and you haven’t seen the refund, please contact us at matt@clubrehabgolf.com.
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We appreciate you being part of the Club Rehab family and look forward to getting you back on the course with gear that’s just right for you. Happy golfing! ⛳️